General Terms and Conditions

All awards will be shipped to the name and address of the enrolled participant. If you wish to transfer your awards you must contact your Marketing Coordinator for a release form.

Specific Terms and Conditions

Reservations
All awards are for land packages only for two people, except The Masters Golf Tournament Double Executive Eagle award which is for four people.

Airfare is not included and is the responsibility of the participants.

Awards must be booked at least 12 weeks prior to date of a certain event. All bookings are non-cancelable, and participant forfeits all awards miles/points for a booked award in the event that said participant cannot attend for any reason.

Event tickets run of house (ROH) are subject to availability. In the event of overbooking, participant will be advised of hotel substitution, with a credit of total award miles optional.

The Masters Golf Tournament reservations must be booked by December 12.

Cancellation and Refunds
In the event of cancellation or postponement of a certain event, Award Headquarters shall not be responsible for accommodations or transportation beyond the scheduled date of the certain event.

Award Headquarters will credit award miles/points back to the participant only to the extent that refunds are available to Award Headquarters.

Award Headquarters reserves the right to cancel any reservations and will credit total award miles/points back to the participant.

Requirements
Award Headquarters will not guarantee transfers on days other than arrival and departure days named in any package.

Requests for more than two seats (tickets) together cannot be guaranteed. Participants receive run of house (ROH) tickets which means seats can be located anywhere in the venue.

NCAA - Award Headquarters does not guarantee tickets in pairs.

Disclaimers
Award Headquarters is acting as intermediary and agent for suppliers in selling services, or in accepting reservations or booking for services which are not directly supplied by this company such as hotel accommodations, ground transportation, meals, tours, event tickets and cruises. Award Headquarters and its agents shall not be responsible for breach of contract or any intentional or careless actions or omissions on the part of such suppliers, which result in any loss, damage, delay, or injury to you or your travel companions or group members. Award Headquarters and its agents shall not be responsible for any injuries, damages, or losses caused to any traveler in connection with terrorist activities, war, insurrection, social or labor unrest, mechanical or construction difficulties, diseases, local laws, climactic conditions, abnormal conditions or developments or any other actions, omissions or conditions outside the company’s control. By embarking upon his/her travel, the traveler(s) voluntarily assumes all risks, and is advised to obtain appropriate insurance coverage against them. Your retention of tickets, vouchers, or booking after issuance shall constitute a consent to the above and an agreement on your part to convey the contents here to your travel companions or group members.

The participant acknowledges the position of Award Headquarters and its agents as stipulated by the foregoing and agrees to hold all parties blameless in making the arrangements on his/her behalf, provided same shall be made through generally acceptable suppliers at the time of engagement, and further agrees that restitution of damages, if any are claimed, shall be sought directly from the suppliers. The participant also agrees to the terms and conditions of the tour and services as set forth by the suppliers. Award booking constitutes consent of all provisions stated herein.