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General
Terms and Conditions
All
awards will be shipped to the name and address of
the enrolled participant. If you wish to transfer
your awards you must contact your Marketing Coordinator
for a release form.
Specific
Terms and Conditions
Please allow 3 to 4 weeks for delivery of merchandise
shipped directly from the manufacturer. If ordering
more than one item, do not be concerned if the first
shipment contains only part of your order, as the
balance will follow shortly thereafter.
NOTE: In the event a style or model has been discontinued
or changed by the manufacturer, we will substitute
a current model guaranteed to be of equal value
whenever possible. In the case where an item of
equal value cannot be located, we will request that
you reselect the merchandise, based on your award
points or miles accumulation. If, for any reason
you are not satisfied with your award, we will happily
replace it as long as all original shipping cartons
and packing material are returned with the item.
Goods Damaged In Shipping
Visible Damage: All shipments with visible
major damage should be refused. Concealed Damage:
Should you find concealed damage, please retain
the merchandise and original carton with all packing.
If delivered by UPS/RPS/Parcel Post, please call
Award Headquarters so that pick-up & replacement
of your damaged award can be arranged. ALL CLAIMS
MUST BE MADE WITHIN 3 DAYS. ALL EXCHANGES MUST MADE
WITHIN 30 DAYS FROM RECEIPT, AND MUST BE RETURNED
WITH ALL PACKING MATERIAL INTACT.
Manufactureržs Warranty Information
Warranty information for those itemžs covered by
a written Manufactureržs Warranty may be obtained
at no charge by writing to Award Headquarters.Printing
Error: Occasionally errors occur despite all efforts
to proofread for accuracy. Award Headquarters reserves
the right to reject a merchandise order due to printing
errors in the catalog, or Program Rules.
For information including account balance, statement
and program details, please call the HMI Marketing
Department at 800-343-4034.
Occasionally
errors occur despite all efforts to proofread for
accuracy. Award Headquarters reserves the right
to reject a merchandise order due to typographic
errors in the web site, catalog, or Program Rules.
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